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New Ticketing System – Even Better Service

Something to look forward to: our new ticketing system! This portal will replace our previous systems Mantis and FogBugz. The new system is modern, intuitive, and well-structured.

Benefit from numerous improvements, i.a.:

  • Independent ticket creation
  • Ticket editing option
  • Ticket view to monitor progress and status
  • Direct communication with our support

Automatic change – existing tickets have been transferred
To create a new ticket or view an existing one, just send an e-mail to You will receive your new ticket number or your login credentials to initially log in to the new system. To access the ticketing portal, please click here.

If you have any further questions, our support team will be glad to assist you.
Phone +49 7221 9922 333